Standard emergency call-out rate
Our standard East London emergency plumber call-out is from £95 + VAT for the first hour, including attendance. Subsequent labour is charged in 30-minute increments at the rate quoted to you on the phone. There is no separate, hidden call-out fee tacked on at the end — the figure you hear from dispatch is the figure you start the job on.
Daytime attendance (Mon–Fri 8am–6pm) is at the standard rate. Evenings, weekends and bank holidays carry an out-of-hours rate that is always quoted before you book, so you can decide whether the work can wait until standard hours.